About us

Mission Statement

We educate and train motivated and open-minded students for a successful career in the international tourism and hospitality industry. It is our aspiration that our graduates can take over leading management positions in the finest tourism resorts worldwide and/or that they can successfully establish their own companies and run them successfully.

In order to reach these goals, we focus on high expertise of our lecturer team, high potential students, a close interaction and relationship to leading operations and on the support of our graduates and alumni with their expertise and network.

Furthermore, we deliver a learning atmosphere which is defined by common respect, team spirit and joy in studying at ITM.


Our experienced administrative team will ensure a professional organisation of the academic programme as well as an individual study & student service. From the first contact with us, you will be guided through the admission & visa process and all other relevant issues! During the study year we will be there to assist you with any matters.

Hans Lichtenwagner Director of Studies

Hans Lichtenwagner
(Director of Studies)

Christina Grasl (Associate Director, German, Faculty) Special Competencies: Language studies at the University of Vienna (French, Geography and Economics) German for Foreigners: Specialization in Language Training & Basic Education for adults Licence in testing the exams of OSD (Österreichisches Sprachdiplom) and ÖIF (Österreichischer Integrationsfonds). Personal Statement: “Education is the most powerful weapon which you can use to change the world.” (Nelson Mandela) Relevance of subjects: As German is the official language in Austria, our College programme has a strong focus on this language, which is spoken by more than 90 million people in central Europe – Austria, Germany and Switzerland. The aim of my German course is to develop a better understanding of the German language and Austrian Culture in general, as well as to improve linguistic skills specially referred to tourism and hospitality industry.

Christina Grasl
(Associate Director, German, Faculty)

Lichtenwagner Christof

Manuela Wallner (Art & Culture Tourism, Faculty) ​ Special Competencies: Master of Art in Arthistory, Universität Wien Cultural Management Diploma, Institut für Kulturkonzepte Wien Tourguide Diploma, Reiseleiterakademie Wien Lived abroad in different countries and various international travel experiences Personal Statement: “A mind cannot be independent of culture” Lev Vygotsky Relevance of subject: Understanding the variety and differences of other cultures is a vital part of tourism. Cultural difficulties happen on a daily basis within the hospitality industry, this is why the students need to develop a feeling of emphasis towards other cultures and behaviours.

Manuela Wallner
(Art & Culture Tourism, Faculty)


The ITM lecturer team is a perfect mix of experienced professionals directly from the industry and lecturers from international universities, thus combining a profound knowhow of the tourism sector as well as state of the art and up-to-date academic knowledge. 

Jennifer Beck-Saiz (Spanish)

Special Competencies: Master of Philology in Romance languages ​​and literature, University of Vienna Certificate course for language course instructors, VÖV Wien und Salzburg Teaching experience: spanish trainer in the Community College (VHS), Baden

Personal Statement: “Every new language is like an open window that shows a new view of the world and expands your attitude towards life.” (Frank Harris)

Relevance of subject: Spanish is the second most spoken language in the world, it opens up access to many countries. Therefore I think that it will be a big advantage for the students to master this language in the tourism industry. Furthermore by learning the language, the students also learn a lot about the culture and the people of the hispanic cultural area. Multilingualism widens cultural, social and economic horizons and enables conflict-free, understanding cooperation between people from different cultures and nation.

Jennifer Beck-Saiz

Marc De Schuster (BA & Economics, Law, Tourism Geo & Travel Agency Management, Kitchen Organisation)

Special Competencies:
BA in Tourism & Hospitality Management, Strathclyde University
ITM College Diploma
TEFL & professional language instructor
CEO of Valhalla Linguistics GmbH

Marc De Schuster
(Economics, Law & Tourism)

Harald Hafner (Marketing)

Special Competencies: Train-the-Trainer certificate e-Learning Supervisor diploma in thesis coaching LENA (constructivistic learning) diploma More than 40 years of experience in the Hospitality & Tourism Industry, lecturer for marketing since 1990. Own marketing consultancy ”hotmama“ (hospitality & tourism marketing management) founded in 1992.

Personal Statement: Working with people is one of my passions and this is why I have chosen to work in the hospitality industry. Lecturing at ITM is special and exciting due to international audience, allowing me to learn from various cultures and backgrounds

Relevance of subject: The marketing course within the ITM-Programme serves a core purpose namely to propose customer orientation and learn/gain social techniques to effectively and efficiently market goods.


Harald Hafner

Karin Herbeck (German Advanced)

Special Competencies: Master of Philology in German Studies and Ethnology at the University of Vienna Literacy and German as a foreign language Teacher Diploma as Dyslexia Coach Certified Examiner with ÖSD International Language Diploma, level A1 to C1 Many years of practice as a teacher and examiner for the German language

Personal Statement: Education is the way to freedom of thoughts.

Relevance of subject: German is the first living foreign language in ITM-College. At the end of the training, a diploma examination must be completed in this subject, so a profound teaching is vital.

Karin Herbeck
(German Advanced)

Oliver Kitz (Hotel & Event Management) ​

Special Competencies: Master of Art in History and English Graduate of the Diplomatic Academy of Vienna Professor h.c. at the IMC Krems. Over 30 Years of experience in the event business (Austrian National Tourist Office, Casinos Austria) Member of the board of emba-Event Marketing Board Austria, Father of the Austrian Event Hall of Fame, Member of the jury for the Austrian Event Award

Personal Statement: „Be the change that you wish to see in world” Mahatma Ghandi

Relevance of subject: Understanding the manifold world of Event Management is a necessity for a career in tourism today. The employment of events is omnipresent in modern marketing. Events, also called live marketing, are up to date communication tools to understand and influence defined target markets. Events kindle emotions and trigger all senses. An ideal tool to make customers to fans!

Oliver Kitz
(Hotel & Event Management)

Lichtenwagner Stefan

Hannes Pinter (Accounting & Controlling) ​

Special Competencies: MA in Economics, Wirtschaftsuniversität Wien (Vienna University of Economics) Various positions in controlling, accounting and finance in an international oil company

Personal Statement: Don’t be scared by Accounting & Controlling – It is not rocket science!

Relevance of subject: Controlling has become one of the fundamentals for understanding and managing your business. Everyone who wants to play an active part in business life should have basic skills in accounting and understand how controllers work.

Hannes Pinter
(Accounting & Controlling)

Dominique Ruscheinsky (Accounting, Practical Training, Hotel and Resort Management, Nutrition, Business Administration and Economics) ​

Special Competencies: BA in International Hospitality Management, Northern Arizona University, AZ, USA BA in International Hospitality Management, IUBH, Germany Educational Studies, University of Regensburg, Germany Master Studies Education, Pädagogische Hochschule Baden Work experience

Personal Statement: “The only place success comes before work is in the dictionary” (Vince Lombardi)

Relevance of subjects: Teaching a majority of basic and advanced lectures helps to give the students a wide overview what working within the hospitality industry is about and how the different departments are connected to each other.

Dominique Ruscheinsky (Business & Tourism Subjects)

René Schmid (Applied IT) ​

Special Competencies: Business Informatics & Finance at Fachhochschule Wiener Neustadt MA in Business Education at Wirtschaftsuniversität Wien (Vienna University of Economics) More than 15 years working experience in finance and controlling departments at international companies. From 2011 to 2018 responsible as Chief Financial Officer for the German Group ACO in the regions East Europe and China.

Personal Statement: Hospitality will remain one of the most important future markets. But for me hospitality training also means working on an individual attitude. As a teacher you have the privilege to see this visible changes of your students and to contribute shaping the next generation.

Relevance of subject: Nowadays Applied IT is essential for managing our daily challenges in an efficient way. As a lecturer for Applied IT I am happy that I can introduce essential IT tools to our students for both – their professional success and their private life.

René Schmid
(Applied IT)

Judy Smetana (Human Resource Management) ​

Special Competencies: Master of Arts in History and Slavic Studies, Universität Wien Master of Business Administration, Webster University Ph.D., Education and Human Resource Studies, Organizational Performance & Change, Colorado State Univ Professional Certified Coach, PCC, International Coaching Federation & Fielding Graduate University Senior Certified Professional, SHRM-SCP, Society of Human Resource Management Immunity to Change Facilitator, Dare to Lead Facilitator

Personal Statement: “Opportunities to find deeper powers within ourselves come when life seems most challenging.” Joseph Campbell “Great spirits have always encountered violent opposition from mediocre minds.” Albert Einstein

Relevance of subject: Developing organizations that engage their employees, that foster innovation and creativity, and that are dedicated to developing leadership is what OD [Organization Development] and HRD [Human Resource Development] strive to achieve.

Judy Smetana
(Human Resource Management) ​

Hans Stickler (Service Organisation; Food & Beverage Management)

Special Competencies:
Long time author of numerous reference books and textbooks for the hospitality industry both in German and English
Educational assignments at home and abroad
Certified trainer and coach with focus on service excellence

Personal Statement:
Restaurant Service is my passion. To be of service means to provide undivided attention to each guest. My ambition is to assist students in developing the right attitude as well as the required professional skills.

Relevance of subject:
Great hospitality makes the difference. Creating a truly memorable dining experience sets us apart from others. The world of beverages is a varied one. Understanding and appreciating wines in particular among other beverages is a great asset in the field of Tourism and Hospitality. It can prove to be valuable both in business and private life.

Hans Stickler
(Service Organisation; Food & Beverage Management)

Andreas Vögl (Quality First Management)

Special Competencies:
World´s Best Hotel (Conde Nast Traveller) *Hotel IMPERIAL, Vienna, under my management
Hotelier of the Year Austria (Gault & Millau), Diploma in Austrian Hotelier
Chartered Management Consultant, PG Studies Cornell University, Ithaca
More than 45 years of unique experience and competence in International Hotel & Tourism Management (25 years) and Consulting (20 years) – strategic and operational.
Years long member of the Austrian national Hotel Classification/Grading Committee, numerous reviews of national and international hotels and tourism operations.
Developer of Europe’s first Hotel Quality Assurance Workshop Play: “Diamondfever”.

Personal Statement:
My credo says it all: “It all happens at the sharp end of the business – the moment of truth..!”

Relevance of subject:
QUALITY (Be it Soft – or Hardware, for Strategy as well as Operation) is a critical success factor for the entire Hotel & Tourism Industry
This lecture is unique in Europe and taught there only at the ITM COLLEGE.


Andreas Vögl
(Quality First Management)

Our administrative team is pleased to assist you anytime!


The College Garden Hotel as an operating seminar & event hotel with 67 business rooms and 10 conference rooms, busy 365 days a year, provides the perfect infrastructure as a campus for our students. Not only that they can combine living and studying in the same building, our campus ensures a realistic work environment to get an insight into the tourism field. 

Our 26m² bright and light-filled rooms, each with their own balcony and bathroom, guarantee a comfortable and pleasant long time stay. Offering various board packages in our restaurant students can enjoy their stay even more.

Moreover, the hotel is surrounded by nature within a safe and quiet region not loosing the benefit of having a perfect public transport connection.

Lodging amenities

  • Fully furnished hotel rooms with modern equipment
  • Own bathroom & private balcony
  • Writing desk and chair
  • High-speed Wifi & TV
  • Common & leisure rooms
  • Shared kitchen usage
  • Laundry facilities

Room options

  • Single room 26m²
  • Double room 26m² with 2 separate beds

Board options

  • Full Board
    Incl. Breakfast, Lunch and Dinner
  • Half Board
    Incl. Breakfast, Lunch or Dinner
  • Breakfast buffet
    Incl. a rich breakfast buffet 
  • Lunch and/or Dinner buffet

Lunch & Dinner: 3-course business buffet with vegetarian options in our hotel restaurant.

Breakfast: Monday–Sunday
Lunch: Monday–Saturday (except public holidays)
Dinner: Monday–Saturday (except public holidays)

Quality Management

The quality aspect in the educational sector has always been essential. At the ITM College we consider it as the basis for our study programme, enabling our students to gain the proper experience required for their future career. 

Introducing the exclusively created and taught “Quality First Management” lecture by Mr. Andreas Vögl (www.voegl.at/en), the ITM College sets a focus on implementing Quality into the study programme itself.

“Excellence through quality assurance”

ITM is committed to quality assurance in order to combine excellence with relevance. A continuous evaluation of the educational programme and the quality of the courses is carried out. Accredited and approved by the Austrian ministry of education the ITM College equates a privately run Austrian college with public status. (BMBWF 24.251/0001 II/4/2019)

Furthermore, internal feedback is gathered frequently from our students and lecturers to ensure a successful & memorable study time at ITM!

International project partner

Successful projects in the past
Oman Tourism College (OTC)

ITM as future project partner

Besides running the educational Diploma and Degree-programmes at the Austrian Campus, ITM offers its expertise to foreign Cooperation Partners as well. Therefore, ITM provides the Know-How to establish professional tourism programs worldwide. 

ITM has developed a License Concept for Setting Up and running a Tourism College like the ITM College in Austria but adopted to the special needs of the specific locations and countries. By fulfilling quality assurance ITM college has the legal right to issue the Austrian State Diploma at a partner campus abroad

Our mission is to build up a worldwide network of Partner Colleges in order to reinforce professional tourism education and to raise the exchange of ideas and concepts of international students and faculty members and to raise the career possibilities of all students involved.

Teaching opportunities

We welcome professionals from the industry as well as academic experts who would like to be part of our faculty or offer us expertise as a guest lecturer. Expect a professional, international and flexible environment!

Send us your CV with a cover letter to: office@itm-college.eu.